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Description

 

 

 

Customer Service Representative

 

Storer Transit Systems is currently accepting applications to fill part time Customer Service Representative positions for our office located in Modesto. Shifts start as early as 4:30 a.m. and there are shifts that end at 9:00 p.m.

 

We will provide all necessary training for selected applicants.  All employees are required to work evenings, weekends, and holidays. Must be at least 18 years of age.

 

Salary:            $14.00/hour starting (6-step scale, top rate $18.30/hr.)

 

Hours:            18-28 hours/week for part time

 

Deadline:        Open until filled

 

Where to

Apply:             Storer Transit Systems

                        1216 Doker Dr.

                        Modesto, CA 95351

                        (209) 527-4900

 

Responsibilities include but are not limited to:

·         Provide great customer service: willingness to empathize

·         Communicate with customers over telephone and in person

·         Think critically for elderly, persons with disabilities, and general public members of the community, and provide them with transportation information to best suit their needs

·         Comprehend bus route, schedule, and policies to educate passengers

·         Perform clerical tasks which may include to accurately collect data, document information, and compile reports

 

Minimum Educational Requirements:

·         High School graduate or equivalent

 

Required Experience:

·         Minimum one year of Customer Service experience

·         Computer literacy

·         Ability to operate office machinery including but not limited to fax, credit card device, 10-key, typewriter, etc.

 

Preferred Qualifications:

·         Bilingual in English/Spanish

·         Excellent customer service

·         Communicate clearly and effectively, both orally and in writing

·         Think critically for callers and visitors

·         Problem solve

·         Multitask

·         Work independently and with initiative

·         Familiarity with cities/towns in Stanislaus County

·         Familiarity with public transportation

 

 

Note: This list of essential functions and physical requirements is not exhaustive and may be supplemented as necessary in accordance with the requirements of the job. Storer Transit Systems adheres to the provision of ADA regarding reasonable accommodation procedures.

 

APPLICATION PROCEDURE:

 

A Storer Transit Customer Service Representative application (fully completed) should be submitted to: Storer Transit Systems, 1216 Doker Dr., Modesto, CA 95351. Resumes may be attached. Phone (209) 527-4900.

 

The information provided on the application form will be used as the basis for the application. A competitive screening process may be used to determine who will participate in the selection process; therefore, applicants should carefully identify and describe all information relating to their qualifications for the position. (Meeting the minimum qualification for a position does not assure the candidate an interview.)

 

Documents Required: References required at time of interview.

 

An Equal Opportunity and ADA Employer

 

 

Requirements

 
   

Contact Information

Name Magally Cuestas
Title
E-mail Magally@storerbus.com
   
Address 1216 Doker Dr.
Modesto, CA 95351
Phone (209) 527-3206
Fax
   

Downloads

Job Flyer
Download  CSR job description.pdf
   
Job Application
Download  CSR application & inserts.pdf
   
   
   

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